Thanks for reaching out. Unfortunately we do not have the ability to make changes to existing orders and their shipping method as per our website.
Please read the below statement from our website related to cancelling orders:
“Unfortunately, once an order is placed it cannot be cancelled within our system. If you are unhappy with an item in your order or changed your mind, please reach out to our customer support team and they will work with you to allow a return and refund you for your order. If the item was listed as final sale, it cannot be returned.”
Furthermore, customized orders are not eligible for return. We will place a request to our production team to attempt to cancel the order. Currently, we are attempting to ship orders quickly as possible to get ahead of any delays that could happen in transit due to the different work stoppage recommendations issued from the CDC and Federal government.